Our Commitment to Safe Gaming
117ph operates under a PAGCOR license with strict responsible gaming standards that protect Filipino players. As a regulated gaming operator, we take our obligation seriously to prevent gambling-related harm, promote awareness of problem gambling, and ensure that our platform remains a safe space for entertainment.
Responsible gaming means maintaining control over your gambling activity, setting realistic limits, and recognizing when gaming stops being fun. Whether you're spinning slots, betting on sports, or playing live dealer games at 117ph, we want you to enjoy the experience without negative consequences to your finances, relationships, or wellbeing.
Age Restriction: 21 Years and Above Only
117ph strictly prohibits underage gambling. All players must be at least 21 years old to register an account, deposit funds, or play any games on our platform. This age requirement is mandated by Philippine law and PAGCOR regulations.
During registration and throughout your gaming journey, we verify player age through:
- Government-issued photo identification (passport, driver's license, UMID, SSS ID)
- Enhanced verification for large deposits or withdrawals
- Regular compliance checks to ensure no minors access the platform
If you are a parent or guardian, we encourage you to use parental control software to prevent minors from accessing gambling websites. Monitor your children's online activities and keep your 117ph login credentials secure.
What is Problem Gambling?
Problem gambling, sometimes called gambling addiction or compulsive gambling, occurs when someone loses control over their gambling behavior. It's not about how much you gamble or how often — it's about the impact gambling has on your life.
Most people can gamble for entertainment without problems. But for some, gambling becomes more than a hobby. It can affect your financial stability, damage relationships, harm mental health, and interfere with work or school. Recognizing the warning signs early is crucial to preventing serious harm.
Warning Signs of Problem Gambling
Ask yourself these questions honestly. If you answer "yes" to several, you may have a gambling problem:
- Do you spend more money or time gambling than you intended?
- Have you borrowed money, sold possessions, or used savings meant for bills to gamble?
- Do you feel restless, irritable, or anxious when trying to cut down on gambling?
- Have you lied to family members, friends, or colleagues about your gambling activity?
- Do you chase losses by gambling more to win back money you lost?
- Have you neglected work, school, or family responsibilities because of gambling?
- Do you gamble to escape problems, relieve stress, or avoid negative feelings?
- Have you tried to stop gambling but found it difficult or impossible?
If these questions resonate with you, please reach out for help. Problem gambling is treatable, and support is available. You don't have to face this alone.
Responsible Gaming Tools at 117ph
We've built a comprehensive suite of responsible gaming tools directly into your 117ph account. These features give you control over your gaming activity and help you stay within safe limits. All tools are free to use and can be activated instantly from your account settings.
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much money you can add to your 117ph account. Once you reach your limit, you won't be able to deposit more until the period resets. You can lower your limit at any time (effective immediately), but increasing limits requires a 24-hour cooling-off period to ensure you're making a clear-headed decision.
How to set deposit limits:
- Log in to your 117ph account
- Navigate to Account Settings → Responsible Gaming
- Select "Deposit Limits" and choose daily/weekly/monthly limits
- Confirm your selection — changes to lower limits take effect immediately
Loss Limits
Loss limits prevent you from losing more than a specified amount over a set time period. Unlike deposit limits, loss limits track net losses (deposits minus withdrawals) to ensure you never lose more than you're comfortable with. This is particularly helpful for players who want to enjoy gaming without risking significant financial harm.
Session Time Limits
Set maximum gaming session durations to prevent marathon gambling sessions that blur your judgment. When your session time expires, you'll be automatically logged out. This simple tool helps you maintain balance between gaming and other aspects of life. Recommended limits: 1-2 hours per session.
Reality Checks
Reality checks are periodic reminders that display how long you've been playing and how much you've won or lost. These pop-up notifications appear at intervals you choose (e.g., every 30 minutes, every hour) to give you a moment to reassess whether you want to continue playing. Reality checks help prevent tunnel vision that can occur during extended gaming sessions.
Self-Exclusion
If you feel you need a break from gambling, self-exclusion allows you to temporarily or permanently close your 117ph account. During the self-exclusion period, you will not be able to log in, deposit, or play — and we will not send you promotional communications.
Self-exclusion options at 117ph:
- Cooling-off period: 24 hours, 7 days, or 30 days — voluntary timeout to reassess your gambling
- Temporary self-exclusion: 3 months, 6 months, or 1 year — account remains closed for the full duration
- Permanent self-exclusion: Irreversible account closure — cannot be reopened under any circumstances
To activate self-exclusion, contact our customer support team via live chat or email at [email protected]. Once confirmed, your account will be closed within 24 hours. You will receive a confirmation email with details of your exclusion period.
National Self-Exclusion Program
In addition to 117ph's self-exclusion tools, PAGCOR operates a National Self-Exclusion Registry that allows Filipino players to exclude themselves from all licensed gaming operators in the Philippines. This program provides comprehensive protection across multiple platforms.
To enroll in the National Self-Exclusion Registry, visit the PAGCOR Responsible Gaming website or contact their responsible gaming hotline for assistance. Enrollment is confidential and free of charge.
Tips for Responsible Gaming
Beyond using our tools, here are practical strategies to keep your gaming healthy and enjoyable:
- Set a budget before you play. Decide how much you can afford to lose and stick to it. Never gamble with money needed for rent, bills, food, or other essentials.
- Treat gambling as entertainment, not income. Don't rely on gambling winnings to pay bills or solve financial problems. The house always has an edge in the long run.
- Don't chase losses. If you're on a losing streak, walk away. Trying to win back losses by betting more is a dangerous pattern that leads to bigger losses.
- Take regular breaks. Set a timer or use our session limit tools. Step away from the screen, stretch, and do something else. Gaming for hours without breaks impairs your judgment.
- Don't gamble when emotional. Avoid gambling when you're stressed, depressed, anxious, or intoxicated. These states cloud judgment and lead to impulsive decisions.
- Balance gambling with other activities. Make sure gaming doesn't dominate your leisure time. Maintain hobbies, social connections, and physical activities outside of gambling.
- Keep track of time and money. It's easy to lose track when you're focused on games. Check your account history regularly to see exactly how much you're spending.
- Talk to someone. If you're concerned about your gambling, reach out to a trusted friend, family member, or professional counselor. Opening up is the first step toward getting help.
Getting Help for Problem Gambling in the Philippines
If you or someone you know is struggling with problem gambling, help is available. Several Philippine organizations and international resources provide free, confidential support for gambling addiction:
Immediate Help Resources
If you are in crisis or experiencing thoughts of self-harm related to gambling problems, please reach out immediately:
- National Crisis Hotline: Call 911 for emergency services
- NCMH Crisis Hotline: (02) 7-989-USAP (8727) — 24/7 mental health support
- In Touch Community Services: (02) 8893-7603 — crisis intervention and counseling
You are not alone. Help is available 24/7. Reaching out is a sign of strength, not weakness.
Protecting Vulnerable Players
117ph takes extra measures to protect players who may be vulnerable to gambling harm, including individuals with mental health conditions, substance abuse issues, or a history of problem gambling. If you believe you or someone you know may be at higher risk, we encourage proactive use of our self-exclusion and limit-setting tools.
We also monitor accounts for patterns that may indicate problem gambling, such as rapid increases in deposit frequency, extended gaming sessions, or erratic betting behavior. If our systems flag concerning activity, we may reach out to check on your wellbeing and offer support resources.
Responsible Marketing Practices
117ph is committed to ethical marketing that does not target vulnerable individuals, misrepresent odds of winning, or encourage excessive gambling. Our promotional communications:
- Clearly state that gambling is 21+ only
- Include responsible gaming messages and links to support resources
- Never suggest that gambling is a solution to financial problems
- Do not imply that gambling skill can guarantee wins
- Respect opt-out requests immediately
If you wish to stop receiving promotional emails, SMS messages, or push notifications from 117ph, you can unsubscribe at any time through your account settings or by clicking the "unsubscribe" link in any marketing communication.
Gambling Should Be Fun
At the end of the day, 117ph exists to provide entertainment. Gaming should be exciting, social, and enjoyable — a way to relax and have fun in your free time. When gambling stops being fun and starts causing stress, financial strain, or relationship problems, it's time to step back.
We're here to support you in maintaining a healthy relationship with gaming. Use our tools, set limits, take breaks, and never hesitate to reach out for help if you need it. Responsible gaming isn't about never losing — it's about staying in control so that gaming remains what it's meant to be: entertainment.